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REPORTABLE
IN THE SUPREME COURT OF INDIA
CIVIL APPELLATE JURISDICTION
PETITION FOR SPECIAL LEAVE TO APPEAL (CIVIL) NO.28609/2011
UNION OF INDIA & ORS. …..Petitioner(s)
VERSUS
RAFIQUE SHAIKH BHIKAN & ORS. ….. Respondent(s)
WITH
T.C.(C) No. 90 of 2012
T.C.(C) No. 91 of 2012
W.P(C) No. 330 of 2012
W.P(C) No. 336 of 2012
T.C.(C) No. 92 of 2012
T.C.(C) No. 94 of 2012
T.C.(C) No. 93 of 2012
J U D G M E N T
Aftab Alam,J.
1. This special leave petition was filed by the Union of India against the
judgment and order passed by the Bombay High Court by which the
Government was directed to release 800 seats from the Government quota in
favour of the writ petitioners (a group of private tour operators) under the
Government’s PTO Policy for hajj 2011. Though the special leave petition was
on a very limited issue, this Court by order dated February 17, 2012 decided to
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treat the case as a public interest litigation and to examine some of the major
issues concerning the Hajj Policy of the Government of India.
2. In the past two years this Court has passed orders on a number of issues
concerning the Government Hajj Policy. By order dated May 8, 2012, the Court
dealt with the issues of Hajj Subsidy and the Goodwill Hajj Delegation and
passed necessary directions in that regard. The directions on those issues are
reiterated and confirmed and directed to be followed strictly.
3. By the same order, the Court also approved the Government’s PTO Policy
for Hajj 2012.
4. By order dated July 23, 2012, the Court dealt with the quota of pilgrims
that the Central Government kept reserved for allotment at its discretion and
made directions in that regard. Those directions too are reiterated, confirmed
and directed to be followed strictly.
5. By order dated July 27, 2012, the Court pointed out to the Attorney
General that the PTO Policy for hajj 2012 did not allow the entry of anyone
without past experience and asked him to ensure that future PTO policies should
have sufficient room for the entry of fresh PTOs every year.
6. We now propose to deal with some other important issues in the Hajj
Policy of the Government of India.Page 3
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7. Mr. Huzefa Ahmadi, senior advocate, who was appointed as Amicus
Curiae by order dated July 23, 2012, has painstakingly collected detailed
information from the Haj Committee of India and the Haj Committees of
different States. After scrutinizing the collected information with discernment
he presented for consideration the following issues that need to be addressed by
the Court:
i) Policy for Haj Committee of India Pilgrims.
ii) Time bound conduct of hajj process.
iii) Accommodation in Saudi Arabia.
iv) Air Fare
v) Grievance redressal
vi) Policy for Private Tour Operators.
We propose to take up all the issues in seriatim.
i). Policy for Haj Committee of India Pilgrims.
8. This relates to the policy in regard to pilgrims going for hajj through the
Haj Committee of India (in distinction to those going through private tour
operators). We accept the suggestion of the Amicus and hold that the practice of
framing Hajj Policy on an annual basis is quite ad-hoc and unsatisfactory and
must be replaced by a policy framework made for a period of five years. We,Page 4
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accordingly, direct that the Hajj Policy that is to be framed this year would be
for a period of five years and would be called the Hajj Policy 2013 – 2017. The
proposed Hajj Policy will be posted on the website of the MEA inviting
objections, comments and suggestions within one month from the date it is
made available on the website. The policy would be given the final shape after
taking into account any objections, comments or suggestions that may be
worthy of acceptance within a further period of one month. The final policy so
framed shall remain valid and operative for a period of five years upto hajj 2017
and may be amended only in case of any change in the arrangements with the
Kingdom of Saudi Arabia as per the agreement entered into between the two
countries every year. The next five year policy will be similarly framed,
keeping in view any problems that might have been encountered in following
the previous policy and taking into account any improvements, innovations and
technological advances in order to add content and quality to the succeeding
policy and to make it perform better than the previous policy.
9. We further direct that the Hajj Policy should pay attention to special
needs of the lady pilgrims and it should be aimed at making the pilgrimage for
lady pilgrims as smooth and trouble-free as possible. Page 5
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10. Mr. E.N.S. Anam, who addressed us in course of hearing of the matter,
seems to have some positive and constructive ideas that deserve to be taken into
consideration. Mr. Attorney General helpfully stated that he would ask Mr.
Haris Beeran to arrange a meeting between Mr. Anam and the concerned officer
in the MEA so that Mr. Anam’s suggestions may be taken into consideration in
the preparation of the draft Hajj Policy 2013 - 2017.
ii). Time bound conduct of hajj process.
11. Mr. Ahmadi submitted that the entire hajj process must be completed in a
time bound manner with permissible grace periods where practicable. He
submitted that the schedule for making applications, scrutiny etc. should be
published in advance with firm cut off dates in the Hajj Policy itself so that the
public at large is informed, well in advance, about those dates which should be
treated as inflexible and should not be extended at any cost. Mr. Ahmadi further
submitted that in order to complete the hajj process satisfactorily and effectively
while dealing with applications running into lakhs it was imperative to adhere to
the fixed time schedule, as in the case of admission to medical courses. He
invited our attention to a decision of this Court in Mridul Dhar v. Union of
India1
. In that decision this Court fixed a time schedule for post graduate and
super specialty course admissions (vide paragraph 31 of the judgment) and in
1
(2005) 2 SCC 65Page 6
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paragraph 35 of the judgment directed for complete adherence to the time
schedule for grant of admission for post graduate courses.
12. We accept the submission of Amicus and direct that the time schedule
with regard to the hajj process as fixed by the Haj Committee of India should be
strictly adhered to and no authority or court should interfere in the process of
submission of applications, scrutiny and allotment of seats by the Haj
Committees, in case the interference would lead to disturbing the time schedule.
13. This direction is made keeping in view that in appropriate cases individual
interest must yield to the larger good and in the larger interest.
iii). Accommodation in Saudi Arabia.
14. Mr. Ahmadi submitted that the arrangement of accommodation of
pilgrims in Saudi Arabia made on an annual basis is both expensive and
inconvenient for the pilgrims and the arrangement for accommodation must be
made on a long term basis, at least for a period of five years, if not for ten or
more years. Mr. Ahmadi further submitted that though the proposal in that
regard was made long ago, nothing tangible has been achieved so far. He,
therefore, requested the Court to constitute a Committee to make arrangements
for the pilgrims’ accommodation in Saudi Arabia on a long term basis.Page 7
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15. The learned Attorney General informed the Court that a Committee was
already constituted for the purpose of securing accommodations on a long term
basis. However, the Committee alluded to by the Attorney General consists only
of Government officials and apparently it has not been able to do any thing so
far. We feel that a Committee with some non-official members may be more
effective in this regard. We, accordingly, constitute a committee of the
following persons:
(i) Joint Secretary, Gulf and Hajj, Convenor;
(ii) Consul General of India in Jeddah;
(iii) Chairman of the Haj Committee of India;
(iv) Mr. Najeeb Jung, Vice Chancellor, Jamia Milia Islamia;
(v) Mrs. Syedda Hamid, Member, Planning Commission of India;
(vi) Mr. Haris Beeran, Counsel for the MEA;
16. We are informed that the position of the Chairman, Haj Committee of
India, is at present vacant. We direct that the rest of the Committee shall start
their work without awaiting the appointment of the Chairman, Haj Committee
of India and the Chairman would join the Committee as and when someone is
appointed to that office. The expenses incurred by the non-official members ofPage 8
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the Committee in participating in the Committee’s work will be borne by the
Central Government.
17. We expect the Committee to make arrangements for stay of the Indian
pilgrims in Saudi Arabia by taking accommodations on lease for a term not less
than five years before the commencement of hajj 2013.
iv). Air Fare.
18. Mr. Ahmadi stated that admittedly the air fare charged by the Haj
Committee was much higher than the fare charged by private tour operators. He
submitted that the best fare could be secured by putting out a global tender. The
Attorney General, however, pointed out that in view of the constraints of the
agreement signed between the Government of India and the Kingdom of Saudi
Arabia and the official policy of the Saudi Government, a global tender may not
be possible. On this issue there is need to find a middle course and on hearing
the Amicus and the learned Attorney General, we think that the Government of
India can make a beginning in this regard by inviting tenders from the three
Saudi Airlines and all the Indian registered Airlines besides any other airlines
that may be eligible under the Saudi Policy.
19. We, direct, accordingly. Page 9
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v). Grievance redressal.
20. We are informed that at present a Joint Secretary in the Ministry of
External Affairs is in-charge of Gulf and Hajj. We acknowledge that the
concerned officer is doing commendable work. But both the Gulf and the Hajj
involve huge responsibilities and it would be better if the responsibility of hajj
alone is assigned to a single Officer. We, therefore, advise the Government of
India to give the responsibility of the hajj alone to an Officer of the level of the
Joint Secretary. In any event, the hajj cell should also have a permanent and
effective grievance redressal mechanism and an officer of the level of Deputy
Secretary should be made in-charge of dealing with all grievances concerning
hajj received from any of the Haj Committees or any individual or group of
individuals.
21. Mr. Ahmadi submitted that at present the PTOs are required to submit
their applications before the Haj Committee of India where the applications are
scrutinized before those are taken up for registration with the Ministry of
External Affairs. He submitted that the Haj Committee has no concern with the
Private Tour Operators or their business. The Haj Committee is itself burdened
with lakhs of applications and it should be relieved of the responsibility of
receiving applications from the PTOs. We think the submission made by thePage 10
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Amicus is reasonable. We accept the submission and direct the Ministry of
External Affairs to receive the applications from the PTOs directly or through
any other appropriate agency.
22. Mr. Ahmadi submitted that despite having been provided with very
inadequate resources and facilities both the Central Haj Committee and the Haj
Committees at the State level are discharging their responsibilities in a highly
commendable manner. We endorse the compliments paid by the Amicus to the
Haj Committees and expect them to work with greater sincerity and efficiency.
We also advise the Central Government to constitute a high powered committee
to review the functioning of the Haj Committee of India, the State Haj
Committees and the Union Territory Haj Committees and to consider the
suggestions or grievances made by those Committees with a view to improving
their performance.
vi). Policy for Private Tour Operators (PTOs)
23. The Attorney General presented before us the policy for registration of
Private Tour Operators – Hajj 2013.
24. The policy appears to have been framed with great care and application of
mind. It is framed in light of the stipulation made by the Saudi Government that
a Private Tour Operator should be allotted a quota of not less than 150 tickets.Page 11
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Further, the policy presented before the Court accommodates most of the
suggestions that were made to the Attorney General by counsel representing the
different Private Tour Operators over the past months. Most importantly it
avoids creation of any monopoly and makes provision for entry of fresh players.
25. Here it may be stated that the certain provisions in the policy that tend to
relax the eligibility criteria for the PTOs were strongly opposed by one Sangam
Travels (I.A. No. 25 of 2013 and I.A. No. 29 of 2013). It was stated on behalf of
the applicant that in paragraph 3 of the PTO policy, category II, that makes
facilitating 50 Umrah pilgrims in a year for any five years as one of the
eligibility criterion is quite illegal. We have heard Mr. Rafi, counsel appearing
for the applicant and we have considered the submissions carefully.
26. We are of the view that the classification of PTOs to categories I & 2 is
fair and reasonable and strikes a proper balance between the needs of the
pilgrims and also making provision for new entrants on a caliberated basis. This
fully meets with our approval. We, thus, find no merit in the submissions and
the IAs are rejected.
27. On other aspects of the PTO policy we have heard, apart from the
Attorney General, counsel appearing for many Private Tour OperatorsPage 12
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represented before the Court and in particular Mr. Dushyant Dave, senior
advocate appearing for Rafique Shaikh Bhikan (Respondent No.1).
28. Having heard the Attorney General and the counsel appearing for the
different Private Tour Operators, we approve the policy presented by the
Attorney General with some slight modifications. The policy, approved after
modifications by this Court, is enclosed as Appendix-I and forms part of this
order. The approved policy will be called Policy for Private Tour Operators for
hajj 2013-2017. It shall remain valid for five years and shall not be questioned
before any court or authority.
29. Before concluding the order, we may state that some parties appearing
in-person and some through lawyers also sought to assail before us the decision
of the Government of India that a person can perform hajj through the Haj
Committee only once in a lifetime. It needs to be made clear that the restriction
is not on the performance of hajj as such and any person having gone through
the Haj Committee may perform hajj as many times as he may like or may be
permitted by the Saudi Government, through Private Tour Operators and by his
own means. Mr. Beeran, learned counsel appearing for the MEA, submitted that
the decision has been relaxed and exceptions are made out in two cases. He
submitted that having regard to the difficulties faced by some lady pilgrims in
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findings Mehrams who had not done Hajj before, “repeaters” are allowed to
come in as Mehrams, subject to the condition that they would not be entitled to
hajj travel subsidy provided by the Government of India. Similarly, keeping in
view the problems encountered by pilgrims over 70 years of age in finding
specified relatives to accompany them who had not done hajj before, “repeaters”
were permitted in their case also subject to the condition that they would not be
entitled to the hajj travel subsidy provided by the Government of India.
30. However, the decision of the Government was assailed on a number of
grounds, even invoking Articles 25 and 14 of the Constitution of India.
31. We are, prima facie, satisfied that the decision of the Government of India
is not only legal and constitutional, but also fair and reasonable. We find no
substance in any of the grounds challenging the Government’s decision.
32. We have dealt with all the major issues concerning the Hajj Policy of the
Government of India. No useful purpose will be served by keeping this matter
pending any further. We, accordingly, dispose of the special leave petition and
close the proceedings.
33. Before putting down the records of the case, however, we would like to
state that this Court is indebted to Mr. Goolam E. Vahanvati, the learned
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Attorney General. It was with his help and cooperation that this Court was able
to deal with the issues under consideration to our fullest satisfaction.
34. We would also like to put on record our appreciation for the assistance
received from Mr. Huzefa Ahmadi, the learned amicus curiae, Mr. Haris
Beeran, counsel appearing for the MEA and Mr. Khalid Arshad, learned counsel
appearing for the Central Haj Committee. We are also thankful to Mr.
Dushyant Dave, Mr. Fakhruddin, Mr. Colin Gonsalves, Mr. R. Venkataramani
and all other counsel representing the different private parties.
35. With the disposal of this Special Leave Petition, all other connected
matters, including transferred cases and intervention applications and IAs, are
disposed of.
36. We direct the Joint Secretary Gulf and Hajj to give information in regard
to the formation of the Committee for making long term arrangement for
accommodations in Saudi Arabia to each of its members so that the Committee
may start its work without delay.
……………………………….J
(Aftab Alam)
………………………………J
( Ranjana Prakash Desai )
New Delhi,Page 15
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April 16, 2013Page 16
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Appendix
MINISTRY OF EXTERNAL AFFAIRS
(GULF & HAJ DIVISION)
***
Registration of Private Tour Operators - Haj 2013
The Government of Saudi Arabia has notified that Private Tour Operators (PTOs)
registered with the Government of India and involved in the preparation of the Hajj Pilgrimage
will be eligible for grant of Hajj group visas subject to fulfillment of other terms and conditions
as laid down by the Saudi Authorities.
2. Applications are invited from eligible PTOs for registration for Hajj – 2013. The
Eligibility Criteria are at Annexures A and B. The applications must be submitted in the
prescribed format (Annexure-C) directly to [MEA or any other agency appointed by it]
3. It is to be noted that Government of Saudi Arabia has stipulated that effective Hajj 2013,
a PTO should facilitate at least 150 pilgrims. Accordingly, the PTO Policy has been reframed.
For registration and allotment of quota of Hajj seats for Hajj 2013, interested PTOs may apply
under the following two categories:
Category I PTOs registered with MEA and facilitated Hajjis at least
for 7 Hajj operations or more.
Category II PTOs registered with MEA and facilitated Hajjis for at
least for 1 to 6 Hajj operations and PTOs which have
facilitated at least 50 Umrah pilgrims in a year for any
five years.
4. 70% of the overall quota of seats will be allocated to eligible PTOs under Category 3 (I)
and 30% to eligible PTOs under Category 3 (II). Distribution of seats among qualified PTOs will
be done as follows:
(a) 70% of the Hajj 2013 PTO seats (31,500) will be allocated to eligible PTOs under
category 3(I) at the rate of 150 per PTO. In case the number of PTOs exceeds 210, the
allocation of seats will be done on draw of lots. If the number of qualified PTOs is less
than 210, each PTO will be allocated 150 seats and surplus seats, if any, will be
distributed equally among them.
(b) 30% of Hajj 2013 PTO seats (9,000) will be allocated to eligible PTOs under category
3(II) at the rate of 150 seats per qualified PTO. If the number of qualified PTOs exceeds
90, the allocation of seats will be done by draw of lots. In case the number of PTOs is
less than 90, each PTO will be allocated 150 seats. Balance seats, if any, will be
transferred to Category I and distributed equally among them. A qualified PTO which
fails to get selected under the draw of lots in any year will be allocated 150 seats in the
ensuing year without Qurrah if it remains a qualified PTO. Page 17
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5. This Policy is expected to remain valid for five years - 2013-2017 unless there are
substantive developments which affect it. The allocation of seats to qualified PTOs in each
category will be done every year on the basis of the overall quota of PTO seats specified in the
annual India – Saudi Arabia Hajj Agreement and the number of qualified PTOs remaining in
each category. The policy envisages cross category upward movement of PTOs from Category II
to Category I. A qualified PTO shall remain qualified unless it is otherwise disqualified either
by Government of India or by Government of Saudi Arabia for valid reasons. It is to be noted
that the PTOs who do not wish to take a minimum of 150 Hajjis or are unable to do so, need not
apply.
6. Last date for receipt of applications which should be addressed to [the MEA or any other
agency appointed by it]
***Page 18
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ANNEXURE-A
Terms and Conditions for Registration of
Private Tour Operators (PTOs) for Haj-2013
Each PTO should establish that it is a genuine and established Tour Operator having experience
in sending tourists/pilgrims abroad for which it should produce the following documents:
S.No Terms and Conditions
I All documents must be in the name of the applicant PTO and must be dated prior to
the last date for submission of the application.
Ii PTO must sign an agreement with each pilgrim indicating the services to be provided
to the pilgrim and charges payable. Services should include inter-alia medical
insurance, type of accommodation, transport facility, duration of stay of the pilgrims
in Saudi Arabia, etc.). A copy of model agreement to be signed with the pilgrims must
be attached with the application.
Iii Details of registration for service tax.
Iv Minimum Annual Turnover of INR One Crore during the financial year 2010-11 or
2011-12 along with Balance Sheet and Profit & Loss Account –duly audited by the
Statutory Auditors, Tax Audit Report and Income Tax Return (ITR) for financial years
2010-11 and 2011-12.
V Minimum office area of 250 Sq.ft. (Carpet area). (Supporting documents –drawing/lay
out plan approved by the competent authority of the State Government/Union
Territory). Lay out plan certified by Chartered Engineers/Architects will also be
accepted.
Vi Minimum capital of Rs. 15 lacs as on March 31, 2012 or March 31, 2013, duly
supported by the latest Balance Sheet- audited by the Statutory Auditors and Audit
Report.
Vii Proof of payment made through banking or other authorized channels towards
purchase of tickets and hiring of accommodation in Makkah/Madinah. Payments
towards purchase of tickets, hiring of accommodation for pilgrims in
Makkah/Madinah, by any other means, would not be accepted.
Viii PAN Card details ( PAN Card in the name of Proprietor will be accepted provided the
PTO is a Proprietor concern)
Ix PTO with adverse Police report or involved in criminal court cases will not be
c considered at all.
X Copies of registration Certificate issued to the PTO in support of their claim year wise
and PTO category wise.
Xi Contract for hiring of buildings for pilgrims and “Tasreeh” together with English
translations PTO category wise. (Please enclose rental receipts and a copy of lease
deed, duly signed with the Saudi owners).
Xii Copy of Munazzim Card and relevant Hajj visa pages of the Passport of the
Proprietor/Owner.Page 19
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Xiii A security deposit of Rs. 25 lacs ( Rs. Twenty five lacs only) in the form of Fixed
Deposits with a Nationalised Bank valid till February 28, 2014, in favour of HCOI,
Mumbai.
Xiv A Demand Draft of INR 5000/- ( Rs. Five Thousand only) in favour of Haj Committee
of India, payable at Mumbai- to be submitted along with the application as non
refundable fee.
***Page 20
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ANNEXURE- B
OTHER IMPORTANT INSTRUCTIONS/ GUIDELINES FOR HAJ-2013
I Application must be in the prescribed Performa (Annexure-C) and all documents must
be serially numbered. An index must be provided at the top of the applications
indicating details of documents enclosed.
Ii Applications that furnish wrong information or suppress any relevant information will
be summarily rejected and the applicant PTO will be blacklisted and its security
deposit forfeited, provided that blacklisting will not be ordered unless an opportunity
to show cause against such blacklisting is given to the PTO concerned.
Iii PTOs must furnish full information about their pilgrims to the CGI (Consulate General
of India), Jeddah and also upload it on the website of CGI- www.jeddah.com before
departure of pilgrims to Saudi Arabia.
Iv PTO must ensure vaccination and other medical checks as per requirement of the
Government of Saudi Arabia. Details are available on HCOI’s website
www.hajcommittee.com. All Pilgrims must carry health cards.
V PTO should be fully responsible for the stay, transportation and payment of
compulsory charges to the Authorities in Saudi Arabia. PTO should honour all terms
& conditions of the contract signed with the pilgrims and ensure that none of them is
left stranded.
Vi PTO should provide good quality Identity card, indicating name of the pilgrim and of
the PTO, Passport number and place of stay in Makkah/Madinah, to each pilgrim to be
worn around the neck whenever they leave the building.
Vii PTO should ensure that baggage of all their pilgrims are cleared before they leave the
Hajj Terminals in India/Saudi Arabia.
Viii If a pilgrim sent by a PTO is found begging in Saudi Arabia or declared Fuqra by
Saudi Authorities, the PTO will be blacklisted permanently and its security deposit
forfeited.
Ix Selling of Hajj quota seats to any other PTO is strictly prohibited. In case of receipt of
any complaint against any PTO indulging in such activity, the PTO would be
blacklisted permanently.
X It may kindly be noted that only one member of the family would be eligible for
registration for Haj-2013. Hence, only one member of family should apply for
registration. Family will include wife and dependent children. In case more than one
member of a family satisfy the eligibility conditions and if one of them is a lady, the
lady would be given preference for registration to the exclusion of others and if there is
no lady, preference would be given to the member who is the oldest in the business for
registration - Haj-2013. No applicant can apply in more than one PTO in his/her
capacity as Director/Partner/ Proprietor.
Xi PTO must submit only one application. If it is found that a PTO has submitted more
than one application in different names, all such applications would be rejected and all
such PTOs would be blacklisted and their security deposit would be forfeited.
Xii Without prejudice to the foregoing, all claims, disputes and differences shall be subject
to the jurisdictions of the Courts in New Delhi/ Mumbai.
Xiii All the terms and conditions laid down in Annexures A & B will also apply on PTOs
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that qualify under Category-II by virtue of facilitating a minimum of 50 Umrah
pilgrims in a year for any five years, but with the exception of the terms and conditions
contained under clauses (vii), (x), (xi), xii of Annexure-A. In addition, these PTOs are
also required to submit the proof of payment made through banking or any other
authorized Channels towards purchase of tickets and hiring of accommodation in
Makkah and Madina in respect of Umrah pilgrims facilitated by them in support of
their claim.
***Page 22
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ANNEXURE – C
Hajj 2013 - Application for Registration as Private Tour Operator (PTO)
1. Name of Private Tour Operator
2. Address of firm/ telephone, fax, e-mail and website address
(if there has been any change in address since Hajj – 2012 it may also be indicated)
3. Name of the firm’s representatives along with contact details who would be present
in the kingdom of Saudi Arabia during Haj-2013.
4. Number of employees (permanent as well as seasonal with break up), Number of
computers, and other office equipment.
5. Area of Office (Please attach supporting documents with photographs)
6. Whether the office is designated specifically for the Hajj/ Umrah or any other
business is also carried out from that premises.
7.
(i)Whether earlier registered with Ministry of External Affairs? Yes/No
(ii) If Yes, then enclose copy of certificates and copies of “Tasreeh” in support of
their claim year wise.
8. (i) Whether member of any Association of Hajj PTOs? If so provide details. Yes/No
(ii) Also indicate whether application is submitted through an Association.
9. PTOs should enclose copies of contracts for buildings hired for pilgrims, “Tasreeh”
with a certified English translation, IATA receipts, details of tickets, and payments
made towards purchase of tickets through banking channel in support of their claim.
(New Applicants are required to submit the number of Umrah pilgrims facilitated
during last five years with supporting documents - purchase of air – tickets, hiring of
accommodation in Makkah and Medinah and proof of payments made through
banking channels for this purpose)
10. Details of Fixed Deposit Receipt (FDR) – original to be enclosed. In case
application is through one of the Associations, indicate the details of fixed
deposit receipts submitted to the Association.
11. Details of bank draft for Rs. 5000/- in favour of Hajj Committee of India,
payable at Mumbai as non-refundable processing fee.
12. Maktab number and the name of the service provider in Saudi Arabia
(in case of previously registered PTOs).
13. Likely date of arrival of pilgrims in Kingdom of Saudi Arabia.
14. Likely date of departure of pilgrims from Kingdom of Saudi Arabia.
15. Type of Transport agreement/arrangements to be made for Pilgrims
(Coupon rate and route).
16. Arrangements for providing Orientation/ Training programmes.
17. Name, address and telephone numbers of local correspondent Company
in the Kingdom of Saudi Arabia.
18. (a) Whether the PTO has its branches in other places:
(b) if yes, please provide details:
(c) Have these branches also applied for registration separately?
If yes, please provide details.
21. Whether any case/complaint is registered against the PTO with police authorities.Page 23
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Please provide complete details. If there is no such case/complaint, please attach an
affidavit in support of the claim.
(Seal and signature of the authorized person of the Company)
***
