LAW FOR ALL

The complainant filed a consumer complaint before the District Forum, North Goa at Porvorim alleging deficiency in service coupled with defective construction and seeking certain directions.=“This has reference to our visit to the above flat with you to assess the Spot/patches on the toilet ceilings of the above flat on 11/10/2003. We checked the ceilings of both the bathrooms of this flat and found that the ceiling were thoroughly dry everywhere. We noticed some spots and patches on the ceiling of one toilet and the beam side of the other toilet. These were earlier leakages spots, which were found to be completely dried up during the inspection. The whole ceiling had old fungus marks created due to condensation of atmospheric moisture on the cold surface of the ceiling. You mentioned that a few months back the nahani traps in the upper toilets were grouted with cement water and waterproofing compound to plug any crevices and avoid the possibility of any moisture in the toilet below. This has stopped the ingress of moisture that was earlier noticed causing marks on the ceiling as mentioned above. We also noticed condensation marks on the wall between the bedroom and the living room. These are caused due to the cool air from the air conditioner in the bedroom, mainly when atmospheric humidity is high. These marks have nothing to do with the toilet of the upper flat. In case you need any further assistance in the matter, please do get in touch. Thanking you,”